Privacy Policy

Effective Date: 9/1/2025
 Company: Mitchell Cooling + Heating
 Location: Auburn, Georgia


At Mitchell Cooling + Heating, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. Please read this policy carefully. By engaging with our company, you agree to the terms described below.


1. Information We Collect

We may collect the following types of information:

  • Personal Information:
  • Name, address, phone number, and email address.
  • Payment and billing information when you purchase services.
  • Service Information:
  • Details related to your HVAC system, service requests, and appointment scheduling.
  • Automatically Collected Information (when using our website):
  • IP address, browser type, operating system, and browsing activity via cookies or analytics tools.


2. How We Use Your Information

We use your information to:

  • Provide HVAC installation, repair, and maintenance services.
  • Respond to service requests, inquiries, and customer support needs.
  • Process payments and send invoices.
  • Send appointment reminders, promotions, or updates (with your consent where required).
  • Improve our website, marketing, and customer experience.
  • Comply with legal and regulatory requirements.


3. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors (such as payment processors or scheduling tools) who assist us in operating our business.
  • Legal Requirements: If required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets.


4. Cookies and Tracking Technologies

Our website may use cookies, analytics, and similar technologies to:

  • Track website usage.
  • Improve website functionality and user experience.
  • Deliver targeted advertising or promotional content.

You can disable cookies through your browser settings, but this may affect website functionality.


5. Data Security

We implement reasonable physical, technical, and administrative measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.


6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal information.
  • Opt out of receiving marketing communications.

To exercise these rights, please contact us at service@mitchellmechanical.com


7. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.


8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.


10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Mitchell Cooling + Heating
Auburn, GA
Phone: 770-995-7585
Email: service@mitchellmechanical.com